Godaddy is being a PITA, can anyone help?

[petertdavis]

I bought a couple of domains registered at Godaddy, the seller initiated the push, I got the email instructing me what to do, but when I log in Godaddy and try to accept the account change it says:

Account change can not complete

Reason: Action cannot be performed by your account.

Support is worthless, won't even address the question after 48 hours I just get canned replied. Has anyone seen this before?

 

[gemsergio]

When you usually change the account you need to click accept an account change there is going to be a transaction id and a security code fill the field with the datas received in the email.
If this is what you are doing I have no other solution exept to call their "fantastic" long distance customer service number and wait anywhere between 5 and 35 minutes
PS you are probabbly clicking on pending accaount change

 

[petertdavis]

Sorry if I wasn't clear, but I got that error message after entering those details. And, yes, I woudln't even have posted here if Godaddy's support was even minimally helpful.

I can think of areas they could have made better use of those millions they spent on stupid super bowl ads.

PS I'm not clicking on pending account change

 

[manueld64]

well as long as you both have go daddy accounts, there is a 20 day expiration for change of accounts after they are first generated, not sure if the 60 day transfer rule would apply cuz it is not a transfer technically, hmmmm... any more details

 

[fab]

I never had any problems transfering with them. I called Customer Service once, internationally, and had the problem solved immediately. I don't remeber how long I waited, although I am quite sure no more than 5-10 minutes maximum. It could be my luck, or your bad luck. Maybe customer service has high and low peak hours. I think you can reinitiate the transfer, and I would try calling customer service. Good luck.

 

[JoDomains]

I never had any problem moving domains around with Godaddy accounts. I made few support calls and waiting time was no more than 6 minutes at most.

Try calling them instead of emailing. Sometimes communicating through emails doesn't give a clear picture of your problem.

Good luck.