Got screwed at Managed.com

[ZaZZeR.com]

I paid for a dedicated server, it took seven days to get it up and running. I keep getting an error message saying that it is not setup right. I emailed support several times, no response. I called the number listed, got some girl in sales and said she couldn't do anything about it, and that I would have to email support. I then asked for a refund. 3 days I have been calling and emailing and asking for a refund and they will not respond. Does anybody know how I can get my money back? I paid with paypal debit card.

 

[stevey]

give paypal a ring and see if they can do anything, i know alot of people are trying to get a refund from Angel Networkz (managed.com reseller)

 

[ZaZZeR.com]

I think I WILL have to call them, cuz since I paid with my debit card, I can't submit a complaint.

Please if someone can get info on these guys, please send it. They refuse to fix my server and refuse to give me a refund. The guy is being a real jerk about it and said that I never emailed him and that I never called him. I emailed him 9 times and called about 6 or 7 times. I would like to have any info that I can get on this jerk, please.

 

[al00f]

Make sure you keep the emails, in the UK at least you need proof of the correspondence between the customer and company (even if there was no reply)

Try www.poundhost.com I use them, they are excellent, Support is top notch - I know the guy as well (didn't when i bought the server) and may be able to get u a discount.

 

[ZaZZeR.com]

Resolved after I did a search and contacted the owner at home. I called him at home at about 1:00 a.m. New York time and I threw a fit like 3 year old girl. LMAO. It was resolved later on that morning.

 

[stevey]

lol, glad you got it sorted in the end

 

[Hey]

lol i heard my hosting is a managed.com reseller i better make sure it isn't :smartass:

 

[jandwh]

managed.com's support is not that good since beginning.

 

[007]

I heard in another thread here that managed.com is going under... You might want to find out more about that just in case..

 

[Steen]

Resolved after I did a search and contacted the owner at home. I called him at home at about 1:00 a.m. New York time and I threw a fit like 3 year old girl. LMAO. It was resolved later on that morning.

That's hilarious!


Glad it worked for you.