Industry leaders to share IT service management best practices (New Kerala)

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New Delhi, Mar 3 (Business Wire India): QAI Global Institute (www.qaiglobal.com), the leading organization addressing Operational Excellence, recently announced the 4th International Colloquium on IT Service Management (ITSM) 2009 to be held in Bangalore on March 16 as a platform for sharing best practices in the domains of ITSM (IT Service Management) and IMS (Infrastructure Management System).

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