Is anybody home at Sedo?

[petertdavis]

Has anyone else experienced really bad customer service from Sedo?

 

[DrDomains]

Nope...just the opposite on parking and sales.

 

[VirtualT]

The question is, Has anyone else experienced really good customer service from Sedo?

 

[Gerry]

Has anyone else experienced really bad customer service from Sedo?

Do you mean within the last few minutes, hour, or on a daily basis?

 

[petertdavis]

I mean that every time I've tried to buy a domain through there, it's turned into a fiasco. And, these are five figure sales too.

 

[DrDomains]

have you emailed Tom Fell to inquire?

 

[petertdavis]

No, but I emailed Tim Schumacher and it got sorted shortly after that. Just really funny how a customer service rep on the phone telling me "no way at all" can we do what we were asking, then a few hours later it gets done. lol

 

[DrDomains]

Well, you emailed CEO, he responded and with more power than the cust sevice rep solved your problem. Could have gone worse, no?

 

[petertdavis]

Sure, sure, but you'd think that emailing the ceo wasn't necessary to conduct a transaction.