Is Enom transfer money back guarantee?

[gariben]

If the transfer fails, do we get a refund from Enom?

thanks,

 

[mole]

Email [email protected]

 

[EM @MAJ.com]

If the transfer fails, you should get the money back on your account.

If you notice, you have account balance and available balance. When you initiate transfer, the fee will be deducted to your available balance and it will queue to your account balance. If the transfer was complete the account balance will be deducted. And if the transfer is incomplete the transfer fee (queued) from account balance will be put back to you available balance. The available balance is your money that you can use to register, renew and transfer domains. This is your actual money on your account.

The account balance, is holding your money for pending transaction/clearing of commissions and tranfer fee.

Hope this help, if you need more information send email to [email protected]

Cheers,
tw

www.needname.com

 

[NamePopper.com]

Originally posted by TheWatcher
If the transfer fails, you should get the money back on your account.

If you notice, you have account balance and available balance. When you initiate transfer, the fee will be deducted to your available balance and it will queue to your account balance. If the transfer was complete the account balance will be deducted. And if the transfer is incomplete the transfer fee (queued) from account balance will be put back to you available balance. The available balance is your money that you can use to register, renew and transfer domains. This is your actual money on your account.

The account balance, is holding your money for pending transaction/clearing of commissions and tranfer fee.

Exactly.

By the way TW - that was as excellent and detailed reply.

 

[EM @MAJ.com]

Thank you. Glad to help.

tw