moniker Moniker renews my domains 10 days before!

[omosquera]

I had 3 domains pushed from another Moniker account a couple days ago, they were set to auto renewal but they were going to expire on January 8 -2009 .

Today I got a credit card charge for the renewal of this 3 domains I did not want to renew.

Tried to contact them but got no reply so far.

Whats up with this people at Moniker? What could I do now?

 

[mulligan]

Question # 1. DID you read the TOS?

 

[draggar]

http://www.moniker.com/help/delete-autorenew-policy.jsp

Very beginning:

At Moniker.com, domain names are registered for fixed periods and are subject to renewal any time during a valid registration prior to the domain registration expiration date. If a customer has selected our highly recommended "Auto-Renew" feature for a domain name registration, we will attempt to automatically renew the domain name registration approximately 14 days prior to the domain name registration expiration date (subject to the terms related to the "Auto-Renew" feature found in our Service Agreement and on our web site).

This is not an uncommon practice with registrars - 1&1 used to do it as far back as 45 days in advance

Personal rule of thumb - if I do not want to renew a domain I make sure auto renewal is off at least a full month before the expiration date (normally two months).

 

[omosquera]

Well I didnt set the domains to autorenew, this domains were pushed to my account and MONIKER set them to autorenew.

I was suppost to move the domains out of there right after the push.

Anyways, Im moving out all my domains asap, its true: Moniker sucks.

 

[jrzeygirl]

I had 3 domains pushed from another Moniker account a couple days ago, they were set to auto renewal but they were going to expire on January 8 -2009 .

Today I got a credit card charge for the renewal of this 3 domains I did not want to renew.

Tried to contact them but got no reply so far.

Whats up with this people at Moniker? What could I do now?

Omosquera - You should always have your names set to auto renew so you don't ever lose them. If you didn't want auto renw set up on your names, there is an option not to have it. A push into another Moniker account does not disable this feature.

Hit me up directly if you need any additional assistance.

Thanks!

 

[ohkus]

Moniker sucks because you didn't check the domains that were pushed to you? Come on, take some personal responsibility here!!!

 

[jdk]

I like the fact that they renew your domains up to 14 days before expiration. This way if there is something wrong with the system it has plenty of time to attempt to renew again.

 

[DomainsInc]

Lots of registrars do this.

 

[cursal]

I like the fact that they renew your domains up to 14 days before expiration. This way if there is something wrong with the system it has plenty of time to attempt to renew again.

Me too.
Default is to auto renew, using the batch tool it is easy enough to change/remove auto-renew as many as you need to at a time.