Namejet Unauthorized Backorders

[untitled]

Has anyone had this happen before:

A few days ago I receive an e-mail that a domain name that I previously backordered is in auction. Which is a typical email you get from namejet. Except in this case, it's for a SIX NUMBER .com that I never ordered. Apparently it was backordered by me in january! I've never purchased a 6 number domain in my life, or a 5 number for that matter, and never plan to. There were 12 other bidders on the domain name that backordered it after me. But I was the first one, so I won the auction with a $69 bid.

Now there is maybe a .1% chance I could make a mistake like this but the thing is, this happened before. During december 2012, I also got entered into an auction for the domain name 8qt.com. Which is a good name, but the starting bid was $500? I initially thought, i could have done this by accident, and I took the blame for it. Namejet was nice enough to refund the payment.

However, now I'm convinced something is going on at their end. I always double check my backorders before placing them, and there is absolutely no way I could have ordered a six number .com.

Did this ever happen to anyone else at Namejet? I'm still waiting on their response. It's only $69, but that doesn't mean I'll let it slide.

 

[Skinny]

That's odd. Never heard of this before.

Are you using a mobile device by any chance or is this via a PC.

Stupid thought but maybe you accidentally touched a domain and added it as a backorder.

It sounds pretty unlikely though.

Unless someone has access to your account (change you password) this seems odd.

Skinny

 

[untitled]

I never backordered using a mobile phone, always on the computer. Always double check all the backorders I make to make sure it's the correct names at correct prices.

 

[untitled]

I have received a refund, but how the backorders were placed, remains a mystery. If anyone has encountered the same issues please post, or if I encounter it ever again, I'll let you guys know.

 

[Rockefeller]

I've won back orders for domains I back ordered in the past an lost and then won them the next time they dropped, is this the case?

 

[silentg]

Have you ever bulk added domains to the backorder list?

NameJet's bulk backorder system has bugs. It adds weird domains when you add more than 1,000 domains at a time.

 

[untitled]

@Rockefeller,

No I never ordered this domain name. I can assure you 5/6 number domains are not my cup of tea.

@silentg,

I don't think it was on a bulk backorder, even if it was, I go through every single domain name and price entered to make sure I have it right. As these mistakes can be time consuming and quite costly. So I'm convinced it was something on their end. Perhaps it was a bug, as you say.

 

[Theo]

Somehow - whether you recall it or not - the domain was added as a backorder the first time around. When you enter an auction for a non-expired domain (a private sale) the seller might have set a reserve.

When it ends unsold and the seller resubmits the domain, those that participated the first time, are added again. That's why you should never place a bid higher than $69 when backordering a domain, even if at the time you joined the top bid is e.g. $500 Anyone can remove themselves after the domain fails to sell the first time, and so can you; if you forget to do so, you might end up being the top bidder.

 

[untitled]

Well Theo, what I'm saying is that this happened twice. The first time around I thought maybe I backordered it, because I do backorder CCC.coms ocassionally. But I thought maybe just at the wrong price. But this time, i was entered into an auction for a 6 number .com! Needless to say, I am certain that I did not order it.

 

[ninjadomain]

This just happened to me 7 months after the original auction had ended, I suggest everyone delete all previous backorders. I called and asked them to remove me from the auction, but they said they could not and they closed my account.

Somehow - whether you recall it or not - the domain was added as a backorder the first time around. When you enter an auction for a non-expired domain (a private sale) the seller might have set a reserve.

When it ends unsold and the seller resubmits the domain, those that participated the first time, are added again. That's why you should never place a bid higher than $69 when backordering a domain, even if at the time you joined the top bid is e.g. $500 Anyone can remove themselves after the domain fails to sell the first time, and so can you; if you forget to do so, you might end up being the top bidder.

 

[Stranger]

I have the same experience as untitled to "Won" wired domains at $69 for 2 or 3 times by namejet's mysterious system. What a stupid that I never write to them ask for a refund

 

[BobDiGiTaL]

this happened to me when they changed their site a few months back.
they refunded all 20 or so names, they've been pretty helpful in this area, I assume it happens all the time and to others.
They never questioned it just refunded.
but for me it was weird names like wierd-domain22.org or something2crazy2.info

 

[DC20]

This happened to me years ago. At first I thought I may have made a stupid mistake, but then it got nuts like usjdfjei.com or something. They did NOT refund the payment and swore that I added it to my list which was nonsense. I review my list and there IS all kinds of garbage on it I never added or heard of. They finally fixed it, and I never had another problem but it sounds exactly like what you are seeing now.