namescout - can't change registrant info?

[dkny]

I got a name thru snapback registered at namescout.com months ago. Today, I try to change registrant name and namescout's interface updated it successfully. However, when I check the whois, it still shows the old information.

Does anyone know how to change the registrant information? (not admin, not tech, not billing info)

 

[mole]

I hear namescout is a registrar based in some Fijian island. Maybe that explains the slowness.

 

[owndomains.com]

You can.

Push it to another account at Namescout.com, and make the change.

 

[RMF]

Snapnames grabbed a name for me through them too. I haven't tried changing contact info yet though. I might transfer to another registrar down the road, cause its $25/year for renewals.

RMF

 

[GeorgeK]

It could be that they only batch-update their WHOIS, instead of doing it in real-time (StarGate does this too, very annoying).

If it doesn't change in another day or two, maybe email their customer support?