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- Apr 28, 2002
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Hello Andrew;
We are sorry that you feel this way, and we appreciate your feedback immensely. That said, these changes were made as a response to an overwhelming number of complaints in regards to auctions lost in the final seconds of bid time (typically to users with software to submit bids on their behalf). As in any real life auction, the auction now ends when the bidding stops, with a 15 minute period representing the conventional 'going once, going twice, sold!'
As our philosophy is to allow any interested user an equal opportunity to acquire any domain name that they have backordered through our system, and as a great number of users are at an obvious disadvantage with respect to bid timing, we have made yet another attempt to even the playing field for all users.
I understand your frustration, and I will pass it along to our Director of Operations, and any necessary changes will be made in the next upgrade of Pool.com.
Sincerely,
Chantelle Skitmore
www.Pool.com
We are sorry that you feel this way, and we appreciate your feedback immensely. That said, these changes were made as a response to an overwhelming number of complaints in regards to auctions lost in the final seconds of bid time (typically to users with software to submit bids on their behalf). As in any real life auction, the auction now ends when the bidding stops, with a 15 minute period representing the conventional 'going once, going twice, sold!'
As our philosophy is to allow any interested user an equal opportunity to acquire any domain name that they have backordered through our system, and as a great number of users are at an obvious disadvantage with respect to bid timing, we have made yet another attempt to even the playing field for all users.
I understand your frustration, and I will pass it along to our Director of Operations, and any necessary changes will be made in the next upgrade of Pool.com.
Sincerely,
Chantelle Skitmore
www.Pool.com