For Sale Snapnames reject to refund for me.

[guiwang]

I have write another mail to them ,but still not got any reply from them.
I said maybe they want me to ask my credit card company to do a charge back.

 

[skylight]

I know that snap are crediting peoples accounts with monopoly money, but if customers wish to withdraw all funds back to there credit cards then this should'nt be an problem.... At the end of the day they have moved the goal posts and are nolonger providing the same service people originally signed there $69 dollars up for.....

Effectively they sold a service under false pretences and as 'whois-search' said "they are now trying to get you to spend more money"

Not a good way to do business.

Barry.co.uk

yeah... the money that we spend on initially is for a paricular service that we want. Now the service changed, and it is not what we want and refund not granted, is there any business ethic involve?

Let's consider this simple scenario,

A hotel offer customers to book a room at the peak holiday period for $69 and has to prepaid the booking fee, when a room is available, it will allocate to the first customer that book the room (1st come 1st serve). Customers happily uses this service and willingly pay money for this particular service.

Then suddenly 1 fine day, this hotel inform that the room is such a hot stuff that have to become auction format. Whoever bid the highest price will get the next available room. All existing customer will be credited their prepaid amount in the hotel account and MUST and CAN ONLY use for hotel service in that hotel and NO REFUND.

Hey. This is not right, they use a service that many people sought after to lure in the money and force you to use the money for service that no one have the intention to use. Any kind of fraud here?

Anyway the above scenario is created out of nothing and it does not relate to anything :cheeky:

 

[StockDoctor]

Very good analogy skylight.

 

[companyone]

Hi,

It's anticipated that most domain names we acquire will have only one back-order placed against it, meaning that customer will be awarded the name for only the $60 acquisition fee.

Yea RIGHT!!!




Dan

 

[domnet]

Let's consider this simple scenario,

A hotel offer customers to book a room at the peak holiday period for $69 and has to prepaid the booking fee, when a room is available, it will allocate to the first customer that book the room (1st come 1st serve). Customers happily uses this service and willingly pay money for this particular service.

Then suddenly 1 fine day, this hotel inform that the room is such a hot stuff that have to become auction format. Whoever bid the highest price will get the next available room. All existing customer will be credited their prepaid amount in the hotel account and MUST and CAN ONLY use for hotel service in that hotel and NO REFUND.

Hey. This is not right, they use a service that many people sought after to lure in the money and force you to use the money for service that no one have the intention to use. Any kind of fraud here?

Anyway the above scenario is created out of nothing and it does not relate to anything :cheeky:

Skylight, your scenario got me thinking back to a Business Law class that I took a while back...I remember discussing a case in England involving the queen's coronation. People paid top dollar for rooms overlooking the parade route, but at the last minute the route was changed. The hotels refused to refund payment, and the case went to court. The court ruled that the subject matter in their contract with the guests had changed, and the hotel was required to refund payment. It seems to me that the subject matter has changed here as well.

It has been a while, so I may be way off.

Phillip

 

[RMF]

I'd rather have my $69 back then to have a credit sitting there for a crappy domain. Think about it. Any decent domain will go into auction, and you'll have to spend more money for it. If the name isn't worth going into auction, is it worth $60?. What happens to the other $9 when that happens?.

I think a lot of potential lawsuits could happen when/if..... "Someone had a snapback on a domain prior to the policy change, then loses the domain in the auction".