I will try to answer these questions, although this is not my department with our company. Please feel to send me a PM and I will give you our Domains Director's email address and you can write her.
First - Raider Girl - Your pricing was set at $6.95 for every ext. - The only problem you had was somehow your account got set to $7.95 for transfer in's only. We did not set that number (maybe a glitch at ENOM?) and it appears that you started a support ticket at ENOM long ago to work that out. They tell me you never followed up on the ticket? I have an archive of your old account settings all at the $6.95 rates - so please do not say anything in this thread that is not the truth or slanderous.
Next - there is never a guarantee of no future price changes with any registrar or reseller, that I am aware of. Icann controls the base price which was just increased to every registrar. If you did not like this increase than I suggest you get ready, as I understand it, there will be annual price increases from ICANN to all registars for the next several years that are already in the works. Here is ENOM's take on the recent price increase -
http://www.enom.com/price-notification.asp
It is a fact that no Reseller at ENOM can set ANY reseller accounts under them at anything less than $8.95. Try to set up a new account under your account at anything less and it will not take. ENOM's suggested rate for all existing reseller accounts is a min. of $8.45 and then only for the larger accounts per their new tier pricing system, I was just told.
We asked them to hold the $7.95 rate for all of our existing reseller accounts and they agreed to the same, as long we handle most all of the front end tech support. Which we do via 800 telephone support and email support 12 hours a day - 7 days a week.
Finally - I have a suggestion to any of you who have a problem with this new rate adjustment - Contact the sales department at ENOM and request to either have them set-up a new reseller account for you and move your domains to that account, or have them transfer your existing account away from our management. If what they tell us is a fact, you will get a new account and/or your existing account will default to a min. price of $8.45.
Any other questions, please send me a PM or send me an email and I will be happy to aim you to the folks at ENOM or our Domains Department for any further support - Steve