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Weloveservers Review - No Way, Ever
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<blockquote data-quote="viipuri" data-source="post: 2244719" data-attributes="member: 322565445"><p>I have more than 40 reseller accounts with different hosters, where I host my and my clients' sites.</p><p></p><p>Among those hosters, I call Weloveservers the worst one. I have two accounts with them. Often times something crashes, something gets broken, something gets down. Yes eventually they fix everything, but why do I need these problems, why do I need to spend my time on writings with their support, and why do my clients need to suffer those downtimes?</p><p></p><p>Among those 40+ hosters, at more than a half of them I don't even know their support exist. Just because nothing ever gets broken, that's why. People just work and their servers are working.</p><p></p><p>Here are only a few of my tickets with Weloveservers for a recent time, you can see what I'm forced to spend my time for:</p><p></p><p></p><p>Ticket #405822</p><p></p><p>Me: I can't add Package nor Account in my WHM.</p><p></p><p>WLS: I have given the re seller privilege to your account in WHM.</p><p></p><p></p><p>Ticket #923425</p><p></p><p>Me: My site *** doesn't open, although opens with www.</p><p></p><p>WLS: The issue has been sorted.</p><p></p><p></p><p>Ticket #211780</p><p></p><p>Me: I can't login to *** site. Neither /wp-admin nor /wp-login. The site itself seems to be working.</p><p></p><p>WLS: The issue is sorted now.</p><p></p><p></p><p>Ticket #638024</p><p></p><p>(After server migration)</p><p></p><p>Me: Now i have Error establishing a database connection on all my sites.</p><p></p><p>WLS: Seems you have updated name-servers now. Please wait for 24 hours for global propagation. ***(!!!)</p><p></p><p>Me: DNS have obviously propagated, otherwise how could the database error ever show up? ***(quite obvious, no?)</p><p></p><p>WLS: The issue has been sorted now.</p><p></p><p></p><p>Ticket #842462</p><p></p><p>Me: No site nor WHM opens at this server.</p><p></p><p>WLS: We are working on this issue with our NOC and it will be fine in few minutes.</p><p></p><p></p><p>Ticket #607078</p><p></p><p>Me: My site *** doesn't work.</p><p></p><p>WLS: DB issue resolved and your domain is loading fine now.</p><p></p><p></p><p>Ticket #695116</p><p></p><p>Me: i have 508 on *** .</p><p></p><p>WLS: I have resolved the issue.</p><p></p><p></p><p>Ticket #249247</p><p></p><p>Me: I can't access WHM nor cpanel. Nor from the client area.</p><p></p><p>WLS: We have seen network outage in our DC, it has been resolved.</p><p></p><p></p><p>I just don't get it. If you provide hosting, why do you have these ridiculous bugs all the time? No one of 40+ my other hosters has them nearly in that scale, if ever.</p><p></p><p>And the last straw was when they have put both my accounts on one server with same IP's. I tried to call upon their support' logic - what a point to sell two reseller hostings on the same IP's? Reseller means I would re-sell it to my clients; how could I explain to my clients why two servers are on the same IP's, and why any client would ever need this? I asked this twice, with no any reasonable answer.</p><p></p><p>I just have enough. Well I don't know if Weloveservers really like their servers; but they certainly don't like their clients.</p><p></p><p>I hope this my <a href="https://www.dnforum.com/threads/weloveservers-review-no-way-ever.544871/" target="_blank">Weloveservers review</a> would be useful to someone.</p></blockquote><p></p>
[QUOTE="viipuri, post: 2244719, member: 322565445"] I have more than 40 reseller accounts with different hosters, where I host my and my clients' sites. Among those hosters, I call Weloveservers the worst one. I have two accounts with them. Often times something crashes, something gets broken, something gets down. Yes eventually they fix everything, but why do I need these problems, why do I need to spend my time on writings with their support, and why do my clients need to suffer those downtimes? Among those 40+ hosters, at more than a half of them I don't even know their support exist. Just because nothing ever gets broken, that's why. People just work and their servers are working. Here are only a few of my tickets with Weloveservers for a recent time, you can see what I'm forced to spend my time for: Ticket #405822 Me: I can't add Package nor Account in my WHM. WLS: I have given the re seller privilege to your account in WHM. Ticket #923425 Me: My site *** doesn't open, although opens with www. WLS: The issue has been sorted. Ticket #211780 Me: I can't login to *** site. Neither /wp-admin nor /wp-login. The site itself seems to be working. WLS: The issue is sorted now. Ticket #638024 (After server migration) Me: Now i have Error establishing a database connection on all my sites. WLS: Seems you have updated name-servers now. Please wait for 24 hours for global propagation. ***(!!!) Me: DNS have obviously propagated, otherwise how could the database error ever show up? ***(quite obvious, no?) WLS: The issue has been sorted now. Ticket #842462 Me: No site nor WHM opens at this server. WLS: We are working on this issue with our NOC and it will be fine in few minutes. Ticket #607078 Me: My site *** doesn't work. WLS: DB issue resolved and your domain is loading fine now. Ticket #695116 Me: i have 508 on *** . WLS: I have resolved the issue. Ticket #249247 Me: I can't access WHM nor cpanel. Nor from the client area. WLS: We have seen network outage in our DC, it has been resolved. I just don't get it. If you provide hosting, why do you have these ridiculous bugs all the time? No one of 40+ my other hosters has them nearly in that scale, if ever. And the last straw was when they have put both my accounts on one server with same IP's. I tried to call upon their support' logic - what a point to sell two reseller hostings on the same IP's? Reseller means I would re-sell it to my clients; how could I explain to my clients why two servers are on the same IP's, and why any client would ever need this? I asked this twice, with no any reasonable answer. I just have enough. Well I don't know if Weloveservers really like their servers; but they certainly don't like their clients. I hope this my [URL='https://www.dnforum.com/threads/weloveservers-review-no-way-ever.544871/']Weloveservers review[/URL] would be useful to someone. [/QUOTE]
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