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<blockquote data-quote="wildomains" data-source="post: 2350084" data-attributes="member: 322592970"><p>There was a sale recently for xyz domains at WhiteWebServer. I bought several. They were premium domains that were 'available' when I put them in the basket, single letter dot xyz and single dictionary words. I was surprised that they seemed to be available to buy but did not question it. I paid by debit card linked to a UK account. Then I checked and saw 'pending' against the names. It stayed like that for days after. I asked them about the status and they replied that they could not get the names I asked for. I asked for a refund a few days after that, they said OK. Then nothing happened for a few days. Then I asked about the refund. Then they said that they could not refund as they had no method to do that. I supplied a paypal address for a paypal refund and they said OK to that method. Then a few days later I asked if they would do the refund. No reply. </p><p>Eventually they responded on another domain forum and told me to put my details on a ticket which they received saying 'OK'. A week goes by and still no refund. </p><p></p><p>So what can I do to get a refund from them?</p></blockquote><p></p>
[QUOTE="wildomains, post: 2350084, member: 322592970"] There was a sale recently for xyz domains at WhiteWebServer. I bought several. They were premium domains that were 'available' when I put them in the basket, single letter dot xyz and single dictionary words. I was surprised that they seemed to be available to buy but did not question it. I paid by debit card linked to a UK account. Then I checked and saw 'pending' against the names. It stayed like that for days after. I asked them about the status and they replied that they could not get the names I asked for. I asked for a refund a few days after that, they said OK. Then nothing happened for a few days. Then I asked about the refund. Then they said that they could not refund as they had no method to do that. I supplied a paypal address for a paypal refund and they said OK to that method. Then a few days later I asked if they would do the refund. No reply. Eventually they responded on another domain forum and told me to put my details on a ticket which they received saying 'OK'. A week goes by and still no refund. So what can I do to get a refund from them? [/QUOTE]
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