- Joined
- Nov 3, 2008
- Messages
- 125
- Reaction score
- 6
Hi.
I have an issue with snapnames.com and dotster.com , mydomains.com , domain.com .
Every time I win a domain at snapnames.com that registered with dotster.com or mydomains.com or domain.com they send me an email with login information.
This login information is incorrect every time. And every time I have to call to domain.com or dotster.com or mydomains.com to find out what is the real username and password and who is the registrar.
I know only one thing, it began since all of my domains were moved from mydomains.com control panel to dotster.com control pane and they created a new platform domain.com .
Since than they were creating a new account for each domain I won and now I have about 20 different accounts with domain.com , mydomains.com , dotster.com .
But before that all domains that were registered with dotster.com were managed by mydomains.com and all of them were placed in one account at mydomains.com.
I do understand that dotster.com , domain.com , mydomain.com is one company.
But I don't understand why they create a new account for each domain that I won at snapnames.com.
And I don't understand why every time I won a domain at snapnames.com that registered/managed with/by dotster.com , mydomain.com , domain.com , snapnames.com sends Congratulations email about acquired domain with wrong URL and WRONG Account ID/password. I tried to login to dotster.com , domain.com , mydomains.com . I even tried to reset password , sometimes it works but often it says that there is no such domain in our database. ...
For example:
But when I call to domain.com they tell me I need to go to dotster.com/controlpanel and use a username they just sent me in email to reset my password .
The same pic with mydomains.com . Domains managed by domain.com at real could be managed by mydomains.com and vice versa.
So I need help.
Does anybody have the same issue ?
Any suggestions ?
I have an issue with snapnames.com and dotster.com , mydomains.com , domain.com .
Every time I win a domain at snapnames.com that registered with dotster.com or mydomains.com or domain.com they send me an email with login information.
This login information is incorrect every time. And every time I have to call to domain.com or dotster.com or mydomains.com to find out what is the real username and password and who is the registrar.
I know only one thing, it began since all of my domains were moved from mydomains.com control panel to dotster.com control pane and they created a new platform domain.com .
Since than they were creating a new account for each domain I won and now I have about 20 different accounts with domain.com , mydomains.com , dotster.com .
But before that all domains that were registered with dotster.com were managed by mydomains.com and all of them were placed in one account at mydomains.com.
I do understand that dotster.com , domain.com , mydomain.com is one company.
But I don't understand why they create a new account for each domain that I won at snapnames.com.
And I don't understand why every time I won a domain at snapnames.com that registered/managed with/by dotster.com , mydomain.com , domain.com , snapnames.com sends Congratulations email about acquired domain with wrong URL and WRONG Account ID/password. I tried to login to dotster.com , domain.com , mydomains.com . I even tried to reset password , sometimes it works but often it says that there is no such domain in our database. ...
For example:
Congratulations! You have successfully acquired the domain name somedomain.com.
We have debited your account x.
The domain is now registered to you. The registrar now managing your registration is Dotster(E).
Your domain name was registered through Dotster managed by Domain.com. To make changes to your account use the following Account ID: "sn-xxx-xxxxxxx-xxxxxxxxx" and this Password: "your existing password for this account" at secure0.domain.com/account/?siteid=xxxx It may take up to 24 hours to reflect account changes or account creations.
But when I call to domain.com they tell me I need to go to dotster.com/controlpanel and use a username they just sent me in email to reset my password .
The same pic with mydomains.com . Domains managed by domain.com at real could be managed by mydomains.com and vice versa.
So I need help.
Does anybody have the same issue ?
Any suggestions ?
Last edited: