moniker Moniker Support?

[ipconfig]

Can anyone tell me how responsive Moniker support is?

I've been waiting 28 hours for a simple pre-sales/technical question with no response yet. :sad2:

 

[typist]

Can anyone tell me how responsive Moniker support is?

I've been waiting 28 hours for a simple pre-sales/technical question with no response yet. :sad2:

monte and most account managers are usually very responsive. try asking them directly. you should be able to find them here.

 

[WeBuyThe.Com]

Did you try calling them via phone ? http://www.moniker.com/contactus.jsp

 

[JuniperPark]

They were in the hurricane Earnesto danger zone and were taking precautions. There is an annoucement from them on here somewhere.

 

[WeBuyThe.Com]

They were in the hurricane Earnesto danger zone and were taking precautions. There is an annoucement from them on here somewhere.

http://www.dnforum.com/showthread.php?t=175041&highlight=Moniker+Support

 

[dolansco]

usually brilliant ... but under pressure due to storms ..

 

[scrsteven]

It's always been great for me by phone- real people answer, not machines.

 

[ipconfig]

I'm not getting the "warm & fuzzy" here.

As of 09/02/2006 @ 4:40 PM (EST):

Tue 08/29/2006 5:42 PM [email protected] - No Response :worried:
Thu 08/31/2006 9:50 AM [email protected] - No Response :greensad:
Sat 09/02/2006 3:14 AM [email protected] - No Response :greenupsetw:

 

[Ian]

I think you should write an email to your acc manager or better still PM. You may contact John, Pitts or Monte who often visit this forum!

 

[Monte]

ipconfig - can you please email me your issue? Not sure your emails are getting to us for some reason. We generally respond immediately so I will make sure your issues gets attention.

[email protected]

 

[JayB]

Thanks For The Help Monte

 

[ipconfig]

Emails forwarded to Monte.
09/04/2006 @ 10:15AM EST