.mu registry expired our domain name early and permanently, how is this allowed?

[ucode]

We have a 3-letter domain name registered at Epik on autorenew. Apparently the .mu registry expired our domain name early because they expect to be paid a week before the expiration. Epik didn't know this and so our domain was set to pendingDelete status. And now we can't recover it at all. The .mu registry won't even let us re-register it later as they're just going to hold on to all expiring 3-letter domain names from now on .

I didn't realize how dependent we were on this domain name, is there anything I can do to recover the domain?

 

[JohnnJohnn is verified member.]

Contact Rob Monster at Epik.

His email: rob (@) Epik.com

Good luck
John

 

[ucode]

Thank you John. Rob has been very helpful in trying to resolve this. Still waiting with bated breath... I'm beyond our redemption expiration date and still in pendingDelete status.