PHEENIX.COM - Unable get into my account

dot.us

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Nov 16, 2014
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Sibiu
#2
Since 2018 november
Depend what problem you have
imo for customers problems on pheenix is designate one person by the new "owners"
Pheenix was drop/rip of from ICANN to be accredited and all services was pas out to a new registrar ( can't remember right now )
But at some point ( depend what problem you have ) you will receive a answer & maybe also problem solved
 

keep

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Nov 3, 2008
123
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UA
#5
Another one issue.
Few days ago I've requested Auth codes for my domains but still received nothing.
I've emailed support but no answer except auto-response.

One of domains has expired and I need to transfer it out as soon as possible.

Please help.

Thanks.
 

keep

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Nov 3, 2008
123
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UA
#6
Still nothing. No Auth codes requested from my control panel.
No Auth codes requested by email from support.

Also I have submitted Transfer Complaint form at ICAAN.ORG but no reaction yet.

Was forced to renew one of my domains with Pheenix . Renewed successfully.
But I have more than one domain registered with Pheenix and I'm still buying domains at Pheenix auction.

Weird situation. Is there anyone who can help me ?
 

keep

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Nov 3, 2008
123
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#7
Pheenix is down again.

ping pheenix.com
PING pheenix.com (207.246.99.122): 56 data bytes

64 bytes from 207.246.99.122: icmp_seq=0 ttl=40 time=179.634 ms

64 bytes from 207.246.99.122: icmp_seq=1 ttl=40 time=180.152 ms

64 bytes from 207.246.99.122: icmp_seq=2 ttl=40 time=188.079 ms


but

time curl -I http://pheenix.com

curl: (56) Recv failure: Connection reset by peer


real 1m27.797s

Pheenix support keeps silence.
 
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