O
Oceanic
Guest
Hi,
I am a fairly new ENOM reseller and I have transferred only about a dozen domains so far, none from Goddady.
I initiated a transfer from Goddady and into ENOM about four days ago and the message showing under Transfer Order Detail has been the same since day one:
"Unable to retrieve current domain contacts from UWhois"
The egg timer thingly is shown next to it so maybe I am panicking for nothing. But the name expires is less than 10 days and I feel I may be running out of time.
I opened a support ticket with Godaddy explaining the situation very clearly (ie Godaddy is the losing registrar, ENOM is the receiving one) and forwarded the error message.
IN response, I got the LAMEST email I have ever gotten in my entire internet experience in the last 15 years or so (I started early, yes)!
"The domain name in question is already with Godaddy. If you are trying to transfer away from Godaddy, please contact the registrar you are transferring to. We have an extensive FAQ where you will find most answers..." What a waste of my typing!!!
Does anyone know what this message means and should I contact ENOM support? By the way, I 've checked the registrant info and it is exactly the same in both resitrar's side, it has been registered for more than 60 days , etc etc.
Can anyone advise me? Prime DNR are you there?
M.
I am a fairly new ENOM reseller and I have transferred only about a dozen domains so far, none from Goddady.
I initiated a transfer from Goddady and into ENOM about four days ago and the message showing under Transfer Order Detail has been the same since day one:
"Unable to retrieve current domain contacts from UWhois"
The egg timer thingly is shown next to it so maybe I am panicking for nothing. But the name expires is less than 10 days and I feel I may be running out of time.
I opened a support ticket with Godaddy explaining the situation very clearly (ie Godaddy is the losing registrar, ENOM is the receiving one) and forwarded the error message.
IN response, I got the LAMEST email I have ever gotten in my entire internet experience in the last 15 years or so (I started early, yes)!
"The domain name in question is already with Godaddy. If you are trying to transfer away from Godaddy, please contact the registrar you are transferring to. We have an extensive FAQ where you will find most answers..." What a waste of my typing!!!
Does anyone know what this message means and should I contact ENOM support? By the way, I 've checked the registrant info and it is exactly the same in both resitrar's side, it has been registered for more than 60 days , etc etc.
Can anyone advise me? Prime DNR are you there?
M.