Thanx @TravelFastpitch. Appreciate your feedback. We sure will be aiming to offer the best customer service possible.Hey Protrada
This is some of the best and proactive customer service I have witnessed. Keep up the good work.
Hi Tim,
Thanks for trying Protrada. All your account details are absolutely secure via Go Daddy SSL and encrypted but if you like, Go Daddy allows the creation of sub-accounts. You can transfer some of your domains into this account to use with Protrada.
An essential element of agreements with our partners is to provide the highest level of security for our members' details. We are constantly being reviewed by our security partners Trustee and McAfee.
You might also like our new pricing plans which we released today.
Regards,
Team Protrada
Hi @onward,Protrada, I think your platform is quite ambitious and innovative. A few questions:
1. Do you use your own system to pick up names?
2. Is it possible that you can see all the names your customers are searching for and putting the last minute bids on? I would hate to dig up diamonds in the rough only to have it guaranteed that now I will get into a competitive auction after using the protrada platform.
I guess my biggest issue is that I do not trust any domain company and especially any that competes with their customers.
2. Is it possible that you can see all the names your customers are searching for
Hi @biggedon,how much for that list of top keywords that have been searched so far?
cause i know you got one by now
Hi again @biggedon,is it possible that namejet, snap, gd, pool and others can see all the names users are searching for?
hell yes!
The question was about providing your passwords to third parties like Protrada. You didn't answer the question and only addressed SSL transmissions which involves sniffing the network, not giving your login details to Protrada. I wouldn't give some unknown company those passwords without more assurance than some off-topic response meant to evade giving a direct answer.
BTW- TRUSTe is no assurance of any sort. They are paid by the companies they are supposed to be monitoring. When i tried to enforce the privacuy policies of companies like Comcast, Microsoft, and Cisco I got nowhere. Comcast even said it didn't matter what their privacy policy said, they were giving me information they collected about me. TRUSTe is worthless.
Hi @biggedon,
We do not collect that data.
Regards,
Team Protrada
---------- Post added at 03:52 PM ---------- Previous post was at 03:43 PM ----------
Hi again @biggedon,
Hell no. We do not collect that data.
Regards,
Team Protrada
8.3 All content, database information, data and services available on, and collected as a whole through this Site are property of the Company, its affiliates, advertisers and its licensors and are protected by copyrights, trademarks, service marks, patents, trade secrets, and other proprietary rights and laws.
8.4 The Company shall own all right, title and interest in and to any and all content, reports, statistics, data, etc., generated by the Company platform and services with respect to each domain as well as all content generated by users of the domains
I just built this site in less thanh 3 minutes 3dhomecinemas.ca
I love this system!
Now we are getting spam e-mail from DNForum about this. It says it is a review from Adam Dicker but it looks more like an ad. In any case how do I unsubscribe?
This is a huge achievement. We do a similar thing (~10 million domains) for the .UK market, so I know how much work's involved. Importantly, Troy obviously has customer support as a priority. Kudos to him, and best of luck from me.